My Online Shopping Experience- Purplle.com

Hi All,

I haven’t posted anything in last two days. Saturday was Ashtami so I was fasting and relaxing. Yesterday I went on an outing with my SIL and niece (I’m not too old for them :P). Though it was a window-shopping trip, we ended up buying a few things. I bought three cute pairs of earrings and two things from one of my dear brands- Colorbar. We ate a lot and I’m in love with the food-court of World Trade Park- grand interiors and delicious food. And more options are coming there soon to tickle your taste-buds (Jaipur is already a heaven for taste lovers whether you like Indian or international). But in the food-court you will see a really funny thing- boys dressed as the guards of Buckingham Palace standing like teddy-bears!!

More on Colorbar purchases later. It’s the time to share my purchasing experience on a website that offers a lot of items related to personal care for both men and women- purplle.com

About purplle.com-

This is a Mumbai based online-shopping portal. Purplle has a lots of brands on offer- from the drug-store items to the high-end ones.You will love the sheer variety of things on offer. They keep adding more and more new brands to their shop. They claim that they offer- Complete Personel Care and Grooming. They have cosmetics, personal-care products, fragrances and electronics used for grooming etc.

In cities other than Mumbai, they promise to deliver goods within 4-6 business days. That’s good, I say. They offer free home-delivery on orders of INR 699 and above (I love this part!!).

Their logistics partner is Javas.

My Journey with purplle.com-

I’ve shopped three times from them till date. I opt for Cash on Delivery as my bank does not approve many sitesL.

The first time I ordered, the items were on my doorstep bang on the fourth day….I was so happy. All the things were bubble-wrapped and packed in an ordinary brown carton, covered with a purplle.com sticky tape. I just do not like the carton. I know that I’ll throw it away but I WANT a pretty box.

My second shopping spree was not that great. I ordered four things and after 6 days got a mail stating that I’ll get three items in first shipping and the fourth one in another. I paid for 3 products and waited for the fourth to arrive. It never came L. I got a cancellation mail, due to unavailability (though the website showed the product ‘In Stock’). COD option saved me from trouble.

Here the good part was that even though the price of the first shipment was less than INR 699, I didn’t need to pay shipping charges (it was their mistake people). Later I got a ‘We are sorry for the delay’ mail and a discount coupon as an apology. The coupon had to be used within 2 days and offered 5% discount on all items. Without wasting any time I ordered again.

This time my order was delivered on the third day itself, they again deviated but for good this time.

The Positives-

·         Fast delivery (generally)

·         The products are always in good condition

·         They keep running good offers

·         Purplle has a great logistics partner in Javas- simply wow service

·         They offer cash on delivery

The Negatives-

·         You can’t see the contents without paying first

·         I have one bad experience but hope for the improvements are high

·         Many products are out of stock

·         Many brands are available but the number of products on offer needs an increase

Summing it up- purplle.com is a good option for online shopping lovers as well as for those who want to start shopping on the web. Go for it.

Rating- 4/5

An Update- This website has gone haywire now. They show things to be in stock but after placing the order, they say that order will be delayed as some item is not available. As of June 7, 2014, I'm still waiting for my order of May5, 2014 to be delievered completely. Customer service is pathetic and no one replies to mails and calls. My current rating would be- 1/5